1. Overview

At Artizts, we are committed to delivering your wall art safely, securely, and as quickly as possible. Every order is carefully processed and packed to ensure it arrives in perfect condition.

We work with trusted international logistics partners to deliver worldwide, including the USA, UK, and Canada.

2. Processing Time

  • All orders are processed within 1–3 business days after payment confirmation
  • Custom or high-demand items may require additional processing time
  • Once your order has been shipped, you will receive a confirmation email with tracking details

3. Estimated Delivery Time

Delivery times vary depending on your location:

  • 🇺🇸 USA: 7–15 business days
  • 🇬🇧 UK: 7–15 business days
  • 🇨🇦 Canada: 7–15 business days
  • 🌍 Other countries: 10–20 business days

Please note that these are estimated delivery times and may vary due to customs or local delivery conditions.

4. Shipping Method

We use reliable international shipping carriers depending on destination and order type. All shipments include tracking numbers for full transparency.

5. Tracking Your Order

Once your order is shipped:

  • A tracking number will be sent to your email
  • Tracking updates may take 2–5 business days to appear after dispatch
  • You can track your order anytime using the provided link

If you experience any tracking issues, our support team is available 24/7 to assist you.

6. Shipping Costs

  • We may offer free shipping promotions depending on location and ongoing campaigns
  • Any shipping fees (if applicable) will be clearly shown at checkout
  • No hidden charges are added after purchase

7. Customs & Import Duties

For international orders (including USA, UK, and Canada):

  • Customs duties or import taxes may apply depending on your country
  • These charges are not included in product prices
  • Customers are responsible for any additional customs fees required by local authorities

We recommend checking your local import regulations before ordering.

8. Delays & External Factors

While we aim for smooth delivery, delays may occasionally occur due to:

  • Customs clearance procedures
  • Weather conditions
  • Carrier disruptions
  • Public holidays or peak seasons

Artizts is not responsible for delays caused by external logistics providers.

9. Damaged or Lost Packages

We carefully package every order to prevent damage during transit.

If your order:

  • Arrives damaged
  • Is missing
  • Or has not been updated for an extended period

Please contact our support team immediately. We will investigate and provide a replacement or appropriate solution.

10. Incorrect Address

Customers are responsible for providing accurate shipping information. We are not responsible for:

  • Orders delivered to incorrect addresses
  • Delays caused by incorrect or incomplete information

Please double-check your shipping details before placing your order.

11. Contact Information

If you have any questions about shipping or your order status:

Address: Musaffah 32, Abu Dhabi, UAE
Phone: +971 56 240 2412
Email: Support@artizts.com

✨ Artizts Promise

We don’t just ship products — we deliver carefully curated pieces designed to elevate your space. Every order is handled with care, precision, and attention to detail.